IT intern (shift work)
Kim jesteśmy?
Dealz to międzynarodowa sieć sklepów należąca do Pepco Group.
Pierwszy sklep w Polsce otworzyliśmy w 2018 roku w Swarzędzu pod Poznaniem, a dziś nasza sieć liczy już ponad 340 sklepów w całym kraju.
Dealz to również zespół ludzi tworzących nowoczesną i różnorodną organizację. Zarówno w sklepach, jak i w centrali, stawiamy na współpracę, zaangażowanie i dobrą atmosferę pracy, wierząc, że to właśnie ludzie są największą wartością naszej marki.
About us
We opened our first store in Poland in February 2018 in Swarzędz near Poznań. There has never been a store like this before! Dealz stores in Poland offer customers a wide range of food products, household goods, drugstore items, and cosmetics from well-known brands — all at great prices, always.
Job description
- Supporting preparation and configuration of IT equipment (laptops, desktops, mobile devices) according to company standards
- Assisting with installation and basic configuration of Windows operating systems
- Helping with installation and setup of business applications (Microsoft 365, VPN clients, antivirus software, internal tools)
- Supporting user account setup and basic system access configuration
- Assisting in resolving simple IT incidents and service requests under supervision
- Escalating more complex issues to experienced team members when needed
- Supporting office and retail environments (POS systems, IT equipment, basic connectivity issues)
- Helping with data migration between devices and ensuring data availability
- Performing basic checks and tests of configured devices before handover to users
- Assisting in maintaining accurate documentation in ticketing systems and asset registers
- Supporting logistics of IT equipment (packaging, shipment coordination, communication with courier services)
Requirements
- Shift-based work (including weekends)
- On-site work (office-based) with occasional flexibility
- During studies or just graduated (preferably in IT or related field)
- Basic knowledge of Windows OS and Microsoft 365
- Interest in IT support and willingness to learn
- Basic understanding of computer hardware and peripherals
- Good communication skills and positive, user-oriented attitude
- Ability to follow instructions and work in a structured environment
- Attention to detail and good organizational skills
- English proficiency (min. B1)
NICE TO HAVE
- First experience in IT support, helpdesk, or customer service
- Familiarity with ticketing systems
- Basic knowledge of networking concepts
- Interest in IT service management (ITIL)
We offer
- Hands-on experience in a professional IT environment
- Support and mentoring from experienced team members
- Opportunity to develop technical and communication skills
- Friendly and supportive working atmosphere
- Potential opportunity for future employment within the organization
Nasze wartości
Klient w centrum uwagi - fundament naszego działania
Klient naszym inspiratorem, jego zadowolenie naszym celem.
Innowacyjność i kreatywność - napęd naszego rozwoju
Odważne pomysły, przełomowe rozwiązania.
Współpraca i synergia - siła naszego zespołu
Razem osiągamy więcej, razem wygrywamy.
Jasna i otwarta komunikacja - serce naszych relacji
Dialog buduje mosty, szczerość umacnia więzi.